Terms & Conditions

1. Introduction

Welcome to nerfaria.in ("Website"), owned and operated by NERFARIA SOFT PRIVATE LIMITED (GSTIN: 36AAKCN4700H1ZJ), having its registered office at Plot No 11, Flat No 401, Laxmi Enclave, Kondapur, Hyderabad, Telangana 500084, India. By accessing or using this Website, you agree to be bound by these Terms & Conditions. If you do not agree, please refrain from using the Website.

2. Eligibility

You must be at least 18 years of age to place an order on this Website. By placing an order, you represent and warrant that you are of legal age and possess the legal authority to enter into a binding agreement.

3. Products & Pricing

All product descriptions, images, and specifications are provided for informational purposes. While we strive for accuracy, slight variations in color and appearance may occur due to photography and screen settings. All prices listed are in Indian Rupees (INR) and include applicable GST. We reserve the right to modify prices without prior notice. The final payable amount, inclusive of all taxes and shipping charges, will be displayed at checkout before payment.

4. Orders & Payment

Placing an order constitutes an offer to purchase. We reserve the right to accept, reject, or cancel any order for reasons including but not limited to product availability, pricing errors, or suspected fraud. We accept payment via Cash on Delivery (COD) and UPI. For UPI payments, the transaction is processed through our authorized payment gateway (MMADPay). No card data is stored on our servers.

5. Shipping & Delivery

We ship across India. A shipping charge of ₹79 applies to orders below ₹999; orders above ₹999 qualify for free shipping. Delivery timelines are estimates and may vary based on location and courier availability. Please refer to our Shipping Policy for detailed information.

6. Returns & Refunds

We offer returns within 7 days of delivery for eligible products. Please review our Refund & Cancellation Policy and Returns Policy for complete details on eligibility, process, and timelines.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, and software, is the property of NERFARIA SOFT PRIVATE LIMITED and is protected under applicable Indian laws. Unauthorized reproduction, distribution, or modification is strictly prohibited.

8. User Conduct

Users agree not to use the Website for unlawful purposes, submit false or misleading information, or attempt to interfere with the Website's functionality. We reserve the right to terminate access for any violation of these terms.

9. Limitation of Liability

To the maximum extent permitted by law, NERFARIA SOFT PRIVATE LIMITED shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or purchase of products.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Hyderabad, Telangana.

11. Grievance Redressal

For any complaints or concerns, please contact our Grievance Officer:
Name: Vydyapu Venkata
Email: grievance@nerfaria.in
Phone: +91 73868 58257
Grievances will be acknowledged within 24 hours and resolved within 15 days as per IT Rules, 2021.

12. Changes to Terms

We reserve the right to update these Terms at any time. Continued use of the Website after changes constitutes acceptance of the revised Terms.

13. Contact

NERFARIA SOFT PRIVATE LIMITED
Email: info@nerfaria.in | Phone: +91 73868 58257